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Privacy Policy / Cookies

Shopville (the "Company") maintains strict customer information privacy policies and uses state of the art technologies to safeguard customer information and communications from unauthorized intrusions. Our full Privacy & Cookie Policy is detailed below.

The Company recognizes that the growth of on-line services, including Internet services, has created additional privacy concerns, particularly for consumers.

On-line privacy concerns focus primarily on the protection of "customer identifiable" information which an individual or other customer reasonably expects to be kept private. As the term suggests, "customer identifiable" information is information that, when associated with an individual identifies that individual, including but not limited to, a customer's name, address, telephone number, credit card information, and e-mail address.

The Company has put in place the following On-line Privacy Policy. This policy covers the Company. The Company will continue to protect customer information derived from customer registration, consistent with laws and regulations issued by Alberta, Canada.

Collection and Use

The Company will collect and may use customer identifiable information for registration purposes, newsletters, billing purposes, contact regarding orders placed with the Company (including but not limited to shipping, changes to orders, communicating with customers regarding updates on their order), provide and change service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that the Company may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.

When you access the Internet, the computers that host the web sites you visit ("web servers") automatically receive some browsing information. This "usage data" may include a record of which pages a web browser has visited, and IP addresses. The Company's servers receive usage data when customers visit the Company's web sites. The Company may use usage data to provide advertising about goods and services that may be of interest to the Company's customers, or to provide customized features and services. The Company will not use information about your activities on the Internet together with any information that identifies you without your consent.

The Company and its advertisers may use various kinds of software devices to collect information about Internet use. Small files called "cookies" may be attached to your Web browser and/or computer. These files identify you, and save information such as passwords so that web sites can recognize you. You can set your browser to disable cookies, but some of the Company's web site functions may not work properly if you do this.

In addition, on some web sites, the Company and its advertisers may use small bits of code such as "one-pixel gifs," or "clear gifs" embedded in some web pages, to make cookies more effective.

The Company may use advertising companies to deliver advertisements on some the Company's web pages. The advertising companies may also receive some anonymous information about advertisement viewing by Internet users on the Company's web pages and other Internet sites. This information may be associated with a customer's web browser, but not with a name or e-mail address without the customer's permission. The Company does not supply customer identifiable information to advertising companies or to individual advertisers or other third parties. If you go to another web site, including an advertiser's web site (for example by clicking on an advertisement), and request information or enter a contest, be aware that you may be authorizing another company, including an advertising company, to use information you supply.

Disclosure

The Company will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of The Company's on-line service - including customer names and addresses - without the consent of the customer (except as required by court order, subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). When the Company uses other agents, contractors or companies to perform services on its behalf, the Company will ensure that the company protects your customer identifiable information consistent with this Privacy Policy. If the Company includes your name and any other registration information in a directory that the Company creates from information we receive as an on-line service provider, the company will give you the opportunity to have your information excluded from that directory. Business directories that the Company creates may, however, contain information obtained from other sources.

Third Party Gathering

The Company may use web traffic reporting services such as Google Analytics. The information is collected by Google Analytics on behalf of the Company. The information collected by Google Analytics is mostly anonymous (except for some information such as IP addresses and Google search terms). For more information on Google Analytics' privacy practices, you may visit their Privacy Policy.

Customer Choice

A customer may choose not to receive direct marketing communications from the Company in connection with the Company's on-line services. Upon such choice, the Company (a) will not contact that customer directly with marketing messages about the Company's on-line services, and (b) will not use customer identifiable information obtained from that customer's registration for or use of an on-line service to contact that customer with marketing messages about any of the Company's products or services. A customer may choose not to receive such messages by e-mail, by mail, or by telephone.

For information and instructions about how to opt out of such notifications, please email us at: hello@myshopville.com.

Customer-identifiable information which a visitor volunteers at one of the the Company's web pages to order services other than on-line services will be protected just as if the information had been provided under more traditional ways of ordering that service.

Security

The Company has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

Improper Conduct

The Company may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Account Information

The Company honors requests from customers to review all customer identifiable information maintained in reasonably retrievable form, which currently consists of your name, address, e-mail address, telephone number and/or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

Customer Concerns

If you are a consumer with concerns about the Company's on-line Privacy Policy or its implementation you may contact us at hello@myshopville.com.

Changes in Practices

The Company will keep this Privacy Policy current. The company will inform you of any changes that we make by posting notice of changes on the Company's homepage.

 

Full Privacy Statement

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 - Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@myshopville.com or mailing us at:

Shopville
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Section 5 - Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 - Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Section 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@myshopville.com or by mail at:

Shopville
[Re: Privacy Compliance Officer]
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada

Shopville hours of operation are Monday - Friday 9am to 5 pm MT (excluding holidays).

Shopville (the "Company") maintains strict customer information privacy policies and uses state of the art technologies to safeguard customer information and communications from unauthorized intrusions. Our full Privacy & Cookie Policy is detailed below.

The Company recognizes that the growth of on-line services, including Internet services, has created additional privacy concerns, particularly for consumers.

On-line privacy concerns focus primarily on the protection of "customer identifiable" information which an individual or other customer reasonably expects to be kept private. As the term suggests, "customer identifiable" information is information that, when associated with an individual identifies that individual, including but not limited to, a customer's name, address, telephone number, credit card information, and e-mail address.

The Company has put in place the following On-line Privacy Policy. This policy covers the Company. The Company will continue to protect customer information derived from customer registration, consistent with laws and regulations issued by Alberta, Canada.

Collection and Use

The Company will collect and may use customer identifiable information for registration purposes, newsletters, billing purposes, contact regarding orders placed with the Company (including but not limited to shipping, changes to orders, communicating with customers regarding updates on their order), provide and change service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that the Company may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.

When you access the Internet, the computers that host the web sites you visit ("web servers") automatically receive some browsing information. This "usage data" may include a record of which pages a web browser has visited, and IP addresses. The Company's servers receive usage data when customers visit the Company's web sites. The Company may use usage data to provide advertising about goods and services that may be of interest to the Company's customers, or to provide customized features and services. The Company will not use information about your activities on the Internet together with any information that identifies you without your consent.

The Company and its advertisers may use various kinds of software devices to collect information about Internet use. Small files called "cookies" may be attached to your Web browser and/or computer. These files identify you, and save information such as passwords so that web sites can recognize you. You can set your browser to disable cookies, but some of the Company's web site functions may not work properly if you do this.

In addition, on some web sites, the Company and its advertisers may use small bits of code such as "one-pixel gifs," or "clear gifs" embedded in some web pages, to make cookies more effective.

The Company may use advertising companies to deliver advertisements on some the Company's web pages. The advertising companies may also receive some anonymous information about advertisement viewing by Internet users on the Company's web pages and other Internet sites. This information may be associated with a customer's web browser, but not with a name or e-mail address without the customer's permission. The Company does not supply customer identifiable information to advertising companies or to individual advertisers or other third parties. If you go to another web site, including an advertiser's web site (for example by clicking on an advertisement), and request information or enter a contest, be aware that you may be authorizing another company, including an advertising company, to use information you supply.

Disclosure

The Company will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of The Company's on-line service - including customer names and addresses - without the consent of the customer (except as required by court order, subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). When the Company uses other agents, contractors or companies to perform services on its behalf, the Company will ensure that the company protects your customer identifiable information consistent with this Privacy Policy. If the Company includes your name and any other registration information in a directory that the Company creates from information we receive as an on-line service provider, the company will give you the opportunity to have your information excluded from that directory. Business directories that the Company creates may, however, contain information obtained from other sources.

Third Party Gathering

The Company may use web traffic reporting services such as Google Analytics. The information is collected by Google Analytics on behalf of the Company. The information collected by Google Analytics is mostly anonymous (except for some information such as IP addresses and Google search terms). For more information on Google Analytics' privacy practices, you may visit their Privacy Policy.

Customer Choice

A customer may choose not to receive direct marketing communications from the Company in connection with the Company's on-line services. Upon such choice, the Company (a) will not contact that customer directly with marketing messages about the Company's on-line services, and (b) will not use customer identifiable information obtained from that customer's registration for or use of an on-line service to contact that customer with marketing messages about any of the Company's products or services. A customer may choose not to receive such messages by e-mail, by mail, or by telephone.

For information and instructions about how to opt out of such notifications, please email us at: hello@myshopville.com.

Customer-identifiable information which a visitor volunteers at one of the the Company's web pages to order services other than on-line services will be protected just as if the information had been provided under more traditional ways of ordering that service.

Security

The Company has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

Improper Conduct

The Company may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Account Information

The Company honors requests from customers to review all customer identifiable information maintained in reasonably retrievable form, which currently consists of your name, address, e-mail address, telephone number and/or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

Customer Concerns

If you are a consumer with concerns about the Company's on-line Privacy Policy or its implementation you may contact us at hello@myshopville.com.

Changes in Practices

The Company will keep this Privacy Policy current. The company will inform you of any changes that we make by posting notice of changes on the Company's homepage.

 

Full Privacy Statement

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 - Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@myshopville.com or mailing us at:

Shopville
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Section 5 - Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 - Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Section 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@myshopville.com or by mail at:

Shopville
[Re: Privacy Compliance Officer]
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada

Shopville hours of operation are Monday - Friday 9am to 5 pm MT (excluding holidays).